Saturday, 24 June 2017,   29 Ramadan 1438H
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Security Tips


myBSN wants to make your online banking experience safe and secure. While we do our best to ensure your security, we hope that you will take note of these security measures to further safeguard your account. 


» NEVER respond to any phone call / SMS / email requesting for your bank account details or follow instructions from unknown parties to do banking transactions or make changes to your bank account details. BSN will NEVER request for your Internet Banking account details via email or telephone calls.
» NEVER reveal your bank account details / ATM / PIN / Internet Banking password to anyone. They are unique to your account and designed to protect the privacy of your banking information.
» NEVER use the "remember password" function on our browser as this information can be easily accessed by hackers
» ALWAYS change your Password every few months. If you think your Password has been compromised, contact us immediately to reset your Password
» ALWAYS log out of myBSN immediately after completing transactions and before visiting other websites. 
» ALWAYS Clear your cache each time you log out. 
» AVOID opening your Internet Banking at public places such as internet cafés, public computers at WiFi zones, etc. If you have to, clear your cache after logging out. 
   
   

 

BEWARE OF FINANCIAL SCAMS!

   
»   Phishing

Be alert to possible FRAUDULENT REQUESTS for PERSONAL DETAILS or ADVANCE PAYMENTS made by UNKNOWN PARTIES WHO PURPORT TO REPRESENT BANK SIMPANAN NASIONAL by Phone, Fax, Email or in Person. 
   
  You must ignore those emails and refuse from giving away personal banking information to anyone under any circumstances.
BSN will never send email asking for any private banking details with a link or attachment in it.
Here’re some tips on how to protect yourself against Phishing Scam:
   
1. Never login from email link. Manually type the correct URL address www.mybsn.com.my
   
2. Always check the lock icon next to the browser to ensure the authentication of the website.
  task-bar-security-tips.gif 
   
3. Online Image
  Do not proceed if the image is not your selected image.
  online-image-security-tips.gif 
   
4. Site Authentication    
  Please make sure the security certificate is for www.mybsn.com.my by clicking at the lock icon in the URL.
 

site-authentication-security-tips.gif 

site-authentication-security-tips2.gif

   
5. Update the web browser that has built in Phishing filters.
   
6. Example of a suspicious email:
 

From: mybsn.com.my ser.verify@mybsn.com.my
Date: Mon, Oct 29, 2012 at 8:53 AM
Subject: 1 new message
To: 
Please click here to update your account
Thank you.
Customer Service

   
 

 

» Credit Card Fraud

Be cautious of phone calls claiming to be from Bank Simpanan Nasional or Bank Negara Malaysia requesting you to pay your credit cards. Do not give away personal details if fraudsters request for your IC Number or other details.
» Fraudulent Calls
  Please be careful of suspicious phone calls from strangers claiming to be BSN staff. NEVER reveal any information related to your myBSN or ATM Card PIN or Password or BSN:SMS registration. 

 

If you have received any such activity, please inform us immediately at 1300 88 1900 or +603 2613 1900 (Overseas), or email: customercare@bsn.com.my.

 

Internet & SMS Banking Fraud

Fraudsters are becoming more creative in their modus operandi. Protect yourself against fraud by being alert to any suspicious activity. Here is the latest modus operandi by syndicates
» Customer may receive SMS with the following text: “Congratulations. Sim Card anda telah berjaya memenangi Cabutan Wang Tunai RM25,000 dari Power Root Sdn Bhd. Sila tel: 012 842 5484. Terima kasih.
» Customer calls back the given mobile number.
» Syndicate informs customer to go to a BSN ATM machine.
» Syndicate guides customer through registering for Internet Banking or SMS Banking.
» Syndicate gives his / her mobile number and PIN for the customer to key in. Upon successful registration, syndicate uses information gathered from the customer (such as ATM Card Number and IC number) and proceeds with the Internet Banking or SMS Banking registration through the web or via SMS.
» Syndicate performs transactions using the Internet Banking or SMS Banking facilities.

 

Keep your money and account safe! If anyone asks for your i-PIN or UAC number, do not reveal them. Instead, inform us immediately at 1300 88 1900 or +603 2613 1900 (Overseas) or email: customercare@bsn.com.my.

 

Swipe Smart with 6E

 

Empowering Cardholders to Use Credit Cards Responsibly and Effectively

In an effort to inculcate responsible Credit Card usage among consumers, the National Cards Group (NCG), in collaboration with The Association of Banks in Malaysia (ABM), launched and educational campaign themed Swipe Smart with 6E. The nationwide campaign aims to educate credit cardholders by applying 6 enablers:-


»  Educate yourself (Mendidik diri)
»  Exercise caution (Berhati-hati)
»  Enhance your lifestyle (Tingkatkan gaya hidup)
»  Enjoy benefits (Nikmati faedah)
»  Eliminate debt (Hapuskan hutang)
»  Engage your Card Issuer (Gunakan khidmat Pengeluar Kad)

 

How to Clear Cache Files. Please click here to clear cache.

http://www.mybsn.com.my/pop-up-clear-cache.html

 

Thank you,
Bank Simpanan Nasional