Saturday, 25 February 2017,   27 Jamadilawal 1438H

Terms & Conditions of Access

 

THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF MYBSN INTERNET BANKING SERVICES ('MYBSN) UNDER THE DOMAIN NAME www.mybsn.com.my AND THE SERVICES PROVIDED HEREIN BY BANK SIMPANAN NASIONAL ('BSN'). YOUR USE OF INFORMATION, GRAPHICS AND MATERIALS ON THIS WEBSITE IS GOVERNED BY THESE TERMS AND CONDITIONS.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING ANY PAGE OF THIS WEBSITE AND/OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR QUALIFICATION.

IF YOU DO NOT ACCEPT ANY OF THESE TERMS AND CONDITIONS, PLEASE IMMEDIATELY DISCONTINUE YOUR ACCESS TO THIS WEBSITE AND/OR USE OF THE SERVICES.

 

General

The term "BSN" as used in these terms and conditions refers to Bank Simpanan Nasional and its subsidiaries, either individually and/or collectively as the context requires.

All products and services of the BSN herein provided are subject to the terms and conditions of the applicable agreements governing their use. These terms and conditions are meant to regulate your access to this website and they are to be read together with the applicable terms and conditions governing any transaction(s), product(s) and/or service(s) provided in this website. In the event of conflict between these terms and conditions and the terms and conditions governing the relevant transaction(s), product(s) and/or service(s) provided herein, the latter will prevail.

The Terms and Conditions herein and all supplements, amendments and variations shall collectively constitute the agreement between the Customer and BSN, and shall apply to BSN Internet Banking services.

The information, material, products and services described or offered in this website are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject BSN to any restriction within such jurisdiction or country.

The information, material, contents and services provided in this website may be changed from time to time with or without notice at BSN's sole discretion. Your continued access or use of the website and/or the services provided herein subsequent to any such change will be deemed as your binding acceptance to those changes. 

 

Disclaimer

The information and materials in this website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided by BSN on an "as is" and "as available" basis. The said information and materials are strictly meant for your reference and information only, and shall not, at any time whatsoever, be assumed or deemed to be intended for any business or commercial purposes or to constitute an offer or solicitation and/or the giving of advise in respect of investment, financial or banking services by BSN. BSN reserves the right to add, amend or remove any or all of the provisions herein or any or all of the materials and information at any time at its absolute discretion.

BSN does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, currentness, satisfactory quality, reliability, fitness for a particular purpose in respect of the website, the material, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of BSN, reasonable measures will be taken by BSN to ensure the accuracy and validity of all information relating to transactions and products of BSN.

BSN does not warrant or represent that access to the whole or part(s) of this website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

You are solely responsible to evaluate the quality, adequacy, completeness and usefulness of all services, content, advice, opinions and other information obtained or accessible through the website; seek further professional advice at all times and obtain independent verification of the materials and information provided herein prior to making any investment, business or commercial decision based on any such materials or information. You are responsible for making your own assessment when accessing and using this website, the services herein and the Content and you agree that your access and use thereof shall be at all times at your sole risk.

BSN shall not at any time be liable to you or any other person for any damage or loss suffered (including all direct, indirect, special or consequential damages, economic loss, loss of profits or loss of opportunity) arising from any interruption or unavailability of this website, the services herein and/or the content and/or your access to and use of the same for whatever reason other than a failure in the system where such failure is due to our direct actions, negligence or omission, or where we have been duly informed of its possibility; or from any delay or error in any transmission or communication pertaining to your access and use of this website, the services and the content herein.

 

Disclosure of Information

You hereby expressly grant BSN authorisation and permission to divulge, reveal and/or otherwise disclose any and all particulars and information relating to you or your account or any transactions or dealings between you and BSN:

  • To provide services relating to your accounts or to offer other facilities, products and services unless  you duly inform us otherwise;
  • To any of BSN's subsidiaries, affiliates, business partners and/or any other persons to the extent  necessary to complete, verify or restrict a transaction or instruction;
  • To comply with laws, regulations, government agencies and authorities in Malaysia and elsewhere including court orders and requests;
  • To verify the existence and condition of your accounts for a third party such as a credit bureau or merchant;
  • Where you request or authorise BSN to do so, whether in writing or otherwise;
  • To protect and defend BSN and its property.

You hereby authorise BSN to procure any information from any person, organisation, authority, company, corporate or any other entity as BSN may in good faith deem fit in connection with your account(s) or the banking services and authorises the disclosure by such person of any information required by BSN. 

 

Charges

Access to this website is currently provided free of charge. However, you agree and acknowledge that we reserve the sole right and discretion to levy a charge for the same or any service(s) which may be provided herein or any portion thereof at any time in the future, subject always to our giving you prior notice of the same.

Further thereto and notwithstanding the same, you also agree and acknowledge that there may be certain services provided herein, whether existing at present or made available in the future, which require you registering with us in order to access and use the same. In such instances, you agree and acknowledge that we reserve the sole right and discretion to levy a charge for your said registration and/or access to and use of the said services or any portion thereof. For these purposes, you shall be duly notified of the relevant charges, if any, upon registration and your completion of the registration process, access to or use of the said services thereto shall constitute your agreement and binding acceptance of the same.

 

Copyright

Copyright of the Materials on this Website is owned or licensed by BSN.

Except where necessary for viewing the Materials on this website on your browser, no Materials on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of BSN.

You also may not, without BSN's express prior written consent, insert a link to this website on any other website, frame or "mirror" any material contained on this website on any other server.

Any such unauthorised reproduction, retransmission or other copying or modification of any of the contents of BSN's website may be in breach of statutory or common law rights which could be the subject of legal action. BSN disclaims all liability which may arise from any unauthorised reproduction or use of the contents of this website.

 

Trademarks

BSN and/or their respective third party proprietors as identified in the website own the trademarks, service marks, and logos displayed on this website. These may not be used without the written permission of BSN.

Unless the prior written consent of BSN or the relevant third party proprietor of any of the trademarks, service marks or logos appearing on the website has been obtained, no license or right is granted to any party accessing this website to use, download, reproduce, copy or modify such trademarks, services marks or logos. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without BSN's prior written consent.

 

Links to Other Websites

MyBSN may contain links to other websites operated by third parties ("Third Party Websites"). BSN does not endorse, or approve of the operators of Third Party Web Sites, or the information, graphics and material on those Third Party Websites ("Third Party Material").

Subject to any applicable law which cannot be excluded, BSN makes no warranties or representations:

  • Regarding the quality, accuracy, merchantability or fitness for purpose of Third Party Material or products or services available through Third Party Websites; or that Third Party Material does not infringe the intellectual property rights of any person. BSN does not authorise the reproduction of Third Party Material by linking Material on this website to Third Party Material.
  • When you follow a link on MyBSN, material at a Third Party Website may be displayed in your browser framed by Material on this website. This material is also Third Party Material for the purpose of these Terms & Conditions.
    • All offers to sell and statements relating to goods and services available on Third Party Websites are the responsibility of and given by the Third Party Website operator. In so far as such offers and statements are made on MyBSN, such offers and statements are made by BSN on behalf of the operator. BSN expressly disclaims acting in any other respect on behalf of Third Party Website operators.

BSN may receive payments from operators of Third Party Websites in relation to goods or services supplied by the operator as a result of you linking to the Third Party Website from MyBSN.

 

Linking To myBSN

Please contact the address below, if you would like to place a link to any part of MyBSN website.

Customer Service Centre (24 hours)
Tel: 1300 88 1900 or +603-2613 1900 (Overseas)
Fax: 03-2613 1888 (General)
Email: customercare@bsn.com.my

 

Exclusions of Liability

You hereby agree and acknowledge that BSN shall not liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this website (or any third party link to or from BSN's website), reliance on the information contained in the website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.

While BSN has taken all reasonable steps to ensure the accuracy and completeness of the content of the website, BSN exclude any warranties, undertakings or representations to the full extent permitted under applicable law, that the website or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the contents are appropriate. This exclusion clause shall take effect to the fullest extent permitted by law.

 

Indemnity

You hereby agree to fully indemnify, defend and save BSN harmless against all damages, losses, expenses and costs (including legal costs and disbursements) suffered or incurred by BSN, whether directly or indirectly, in connection with or as a result of your breach of any of the provisions under this Terms and Conditions of Access, in addition and without prejudice to any other right or remedy of BSN, whether under this Agreement or otherwise.

 

Termination of Services

These Terms and Conditions of Access (and the agreement constituted by your use of the information, graphics and materials on MyBSN website) and your access to MyBSN may be terminated at any time by BSN without notice. BSN reserve the right to terminate and/or suspend your access to this website and/or use of this online services at any time without notice and without assigning any reason whatsoever and without any liability whatsoever to you or any other third party for doing so.

Notwithstanding the above, BSN may terminate, suspend or restrict you access to MyBSN immediately if:

  • You have provided BSN with false or incomplete information for your access to or use of MyBSN;
  • You breach any term, condition or provision of this Agreement or laid down by any legal,regulatory or authority or body relevant hereto;
  • You fail to pay any fees or charges when due;
  • You cease to maintain any account(s) with BSN which can be accessed via MyBSN;
  • In BSN's opinion, it is in the public interest to do so.

All consent, indemnity and licenses granted by you and all disclaimers and limitations of liability by BSN will survive termination, however, you will no longer be authorised to access this website.

 

Miscellaneous

The failure of BSN to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, then the invalid and unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the other provisions of the terms and conditions shall continue in full force and effect. BSN reserve the right to amend this website, the services herein and the contents or any portion at any time. Any rights not expressly granted herein are reserved.

The information and materials contained in or accessed through this website shall not be considered or construed as an offer or solicitation to sell, buy, give, take, issue, allot or transfer, or as the giving of any advice in respect of shares, stocks, bonds, notes, interests, unit trusts, mutual funds or other securities, investments, loans, advances, credits or deposits in any jurisdiction.

 

Law and Jurisdiction

These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this website and/or using the services provided herein by BSN, you hereby consent to the exclusive jurisdiction of the Malaysian courts in Kuala Lumpur, Malaysia in all disputes arising out of or relating to the use of this website.

Nothing herein shall be construed as a representation by BSN that the materials, information, functions and/or services contained in or accessed through this website are appropriate or available for use in jurisdictions other than Malaysia.

Note: By accessing this website you are deemed to have agreed to the terms and conditions set out above.

Thank you for choosing myBSN.

 

Terms & Conditions Of Internet Banking

THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF MYBSN INTERNET BANKING SERVICES ('MYBSN') UNDER THE DOMAIN NAMEwww.mybsn.com.my AND THE SERVICES PROVIDED HEREIN BY BANK SIMPANAN NASIONAL ('BSN'). YOUR USE OF INFORMATION, GRAPHICS AND MATERIALS ON THIS WEBSITE IS GOVERNED BY THESE TERMS AND CONDITIONS.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING ANY PAGE OF THIS WEBSITE AND/OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR QUALIFICATION.

IF YOU DO NOT ACCEPT ANY OF THESE TERMS AND CONDITIONS, PLEASE IMMEDIATELY DISCONTINUE YOUR ACCESS TO THIS WEBSITE AND/OR USE OF THE SERVICES.

 

Disclaimer

The information and materials in this website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided by BSN on an "as is" and "as available" basis. The said information and materials are strictly meant for your reference and information only, and shall not, at any time whatsoever, be assumed or deemed to be intended for any business or commercial purposes or to constitute an offer or solicitation and/or the giving of advise in respect of investment, financial or banking services by BSN. BSN reserves the right to add, amend or remove any or all of the provisions herein or any or all of the materials and information at any time at its absolute discretion.

BSN does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, currentness, satisfactory quality, reliability, fitness for a particular purpose in respect of the website, the material, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of BSN, reasonable measures will be taken by BSN to ensure the accuracy and validity of all information relating to transactions and products of BSN.

BSN does not warrant or represent that access to the whole or part(s) of this website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

You are solely responsible to evaluate the quality, adequacy, completeness and usefulness of all services, content, advice, opinions and other information obtained or accessible through the website; seek further professional advice at all times and obtain independent verification of the materials and information provided herein prior to making any investment, business or commercial decision based on any such materials or information. You are responsible for making your own assessment when accessing and using this website, the services herein and the Content and you agree that your access and use thereof shall be at all times at your sole risk.

BSN shall not at any time be liable to you or any other person for any damage or loss suffered (including all direct, indirect, special or consequential damages, economic loss, loss of profits or loss of opportunity) arising from any interruption or unavailability of this website, the services herein and/or the content and/or your access to and use of the same for whatever reason other than a failure in the system where such failure is due to our direct actions, negligence or omission, or where we have been duly informed of its possibility; or from any delay or error in any transmission or communication pertaining to your access and use of this website, the services and the content herein.

 

Definitions & Interpretations

The following terms and expressions shall have the following meanings:

"Account" means one or more of your savings, current, credit card, loan, investment, fixed deposit or any other accounts with BSN and which may be accessed via MyBSN as may be determined by BSN from time to time.

"Account Holder" means you, a customer of BSN and registered for use of MyBSN Internet Banking Services. 

"Account Terms" means the terms and conditions of the relevant Account(s) and/or Third Party Account(s) which may be accessed through MyBSN. 

"Affiliate" means any participating merchants or any other entity who’s offering products, services, content and information on MyBSN website. 

“Agreement” means the terms and conditions of MyBSN Agreement herein, as may be varied from time to time. 

"Bank" means Bank Simpanan Nasional, an organisation incorporated under the Bank Simpanan Nasional Act 1974 and domiciled in Malaysia having its registered office at Wisma BSN, 117, Jalan Ampang, 50450 Kuala Lumpur and includes its subsidiaries and its successors in title and assigns, and where applicable, any of them. 

"Banking Services" means products and services offered by BSN and its Affiliates which are made accessible to you on MyBSN.

"Bill" means the latest bills, renewal notice and/or payment demand issued by the Payee Corporation for the use or purchase of goods or services by you from the Payee Corporation. 

"Business Day" means any day from Monday to Friday on which BSN is open for business in Kuala Lumpur, Malaysia, but does not include any public holiday. 

"Instruction" means instruction given by yourself, electronically or otherwise, in respect of your Account(s) or any other transaction using MyBSN. 

"Internet" means the global network of computer networks that facilitate communication between Customers’ computer or any similar devices and BSN’s servers, to perform transaction between you and BSN. 

"MyBSN Internet Banking Services" means the Banking Services and any other products and services, which you may access through the Internet, upon the correct input of your Username and Password. 

“Loss”   means any and all losses, damages (financial and otherwise), injuries, embarrassments, costs, charges and/or expenses of whatsoever nature, including legal fees on a full indemnity basis. 

"Password" means a secret and unique string of characters chosen by you and known only to you and recorded in BSN's computer system, which must be keyed in by you for authentication of your Username and grant of access to the MyBSN. 

“Payee Corporation” means all products and service providers, or any business entity listed in MyBSN Bill payment screen for the purpose of enabling a Customer who is an Account holder to pay their bills via MyBSN. 

"Ringgit Malaysia" or "RM" means the lawful currency of Malaysia. 

"Terms and Conditions" means these Terms and Conditions governing the use of MyBSN and may include any amendments or deletion from time to time by BSN. 

"Third Party Account(s)" means your other account(s) maintained by BSN or other bank(s), Affiliates, Payee Corporations, or other third parties which you can make fund transfer either within BSN or outside BSN. 

"Transaction Record" means the confirmation of the receipt and/or execution of an Instruction initiated by you through the MyBSN as reflected in the Instruction Confirmation/Status View. 

"Username" means a unique name made up of a string of characters chosen by you which must be keyed in by you together with your Password in order to gain access to the myBSN.com.my Internet Banking Services. 

“MyBSN” means BSN’s Internet Banking website which includes the unsecure and secure site.

 

General

You hereby agree that BSN's records of all information in respect of all transactions, instructions, communications, operations or transactions made or performed or effected by you or person purporting to be you through MyBSN and any record of transactions relating to the operation of any of our services shall be binding and conclusive on you for all purposes whatsoever and shall be conclusive evidence of the transaction and the your liability to BSN.

You agree that BSN reserves absolute right to require you to maintain a minimum balance at any one time in your Account(s). Any failure to maintain such a minimum balance may, at BSN's discretion, result in a penalty being imposed on your account and may lead to a suspension or termination of MyBSN Internet Banking Services.

You agree that BSN has the right to change any relevant cut-off time. Any Instructions transmitted by you after the relevant cut-off time on any day will be posted in the books and records of BSN on or for the next Business Day following the date of the Instruction.

You shall not be entitled to use MyBSN, if there exists any restrictions whatsoever in your Account(s) either imposed by BSN or by any relevant authorities.

Application To Subscribe To myBSN Internet Banking Services

You may apply to MyBSN subject at all times to BSN's sole and absolute discretion whether to reject or accept your application. Should BSN reject your application, BSN is not obliged to provide any reason for such rejection or to respond to any request for information.

 

Account Terms And Conditions

You agree that the MyBSN are governed by these Terms and Conditions, and should be read together with the relevant Account Terms, services and/or products, rules and regulations of any related form of products. You agree to properly maintain and comply with the Terms & Conditions and any other applicable terms relating to your Account. Where there is any conflict between these Terms and Conditions and the relevant Account Terms, these Terms & Conditions shall prevail to the extent of such conflict.

 

Equipment And Network Access

In areas where it is beyond BSN's control, such as the security of the equipment used by you to access MyBSN, you agree that it is your obligation for installation, maintenance and operation of your computer terminal or other similar devices in a manner that does not present any opportunity for any third party to access to your personal information.

You agree to purchase, install and maintain the software or applications used in accessing MyBSN at your own cost and expense. You are responsible for all the telecommunication charges and any other related charges incurred by the Network Service Provider and/or any other third parties.

 

Access To MyBSN Internet Banking Services

At MyBSN, the following steps  are required to be followed for First Time Registration:

1. Visit www.mybsn.com.my, click “Login to MyBsn”.
2. Click on First Time Registration.
3. Read and accept the Terms and Conditions.
4. Enter Debit / Credit Card Number, PIN (for Debit Card Only), Expiry Month and CVV2
5. Enter New IC Number or Old IC Number or Passport Number.
6. Insert new User ID and Password and then request One Time Password (“OTP”).
7. Key in received OTP and select security image.
8. Click First Time Login and key in your personal details.

 

Upon the successful registration, your access to MyBSN will be deemed to have been activated.

After a successful authentication of your Username and Password by BSN, all instructions or transactions issued thereafter shall be attributed to the Customer notwithstanding that such access, instruction or transaction may have been made by a third party whether authorised or unauthorised. Upon your successful registration, BSN reserves the right to determine the scope of functions, services and accounts that will be made available to you in MyBSN.

BSN reserves the absolute right to deny any registration or to suspend any registered users without any prior notification. You agree not to hold BSN liable for any consequences or losses that you may suffer as a result of your inability to access to MyBSN due to any reason.

Once you have logged on to the Internet Banking Services, you must not leave the terminal or other devices from which you have accessed the Internet Banking Services at anytime or let anyone else use it until you have logged off. You are responsible for ensuring that you have logged off the service at the end of each session.

 

Use of myBSN Internet Banking Services

Upon the successful login to MyBSN, you agree that BSN reserves absolute right to determine the scope of Internet Banking services as and when BSN deems add, suspend, limit, and amend or any other functions made available to you from time to time.

Upon the activation of MyBSN login, you agree to access or transact accounts that legally belong to you. In the event that you are able to access any accounts not belonging to you, you agree that you shall be fully liable for any unauthorised transaction performed by you and you will indemnify BSN for all consequences arising from your authorised access or transactions. You shall ensure that your accounts have sufficient funds before performing any instructions or transactions via MyBSN. BSN has the right to reject any transaction due to the insufficient funds in your Account(s).

In the event your Account(s) is overdrawn as a result of your Instructions being carried out by BSN or otherwise, you agree to repay the overdrawn amount with the interest or charges incurred by BSN. You agree that your Account(s) be debited by BSN immediately upon completion of each transaction carried out in MyBSN inclusive of any approved fees or charges.

 

Authorisation

You hereby authorise BSN to comply with all Instruction(s) given in respect of MyBSN including but not limited to authorise BSN to transfer, withdraw, deliver, dispose of or deal with any securities, documents or other properties.

 

Instructions

You hereby agree that any Instruction(s) received by BSN after the successful use of your Username and Password is an authorisation for BSN to rely and act upon your Instruction(s). In the event that you or someone purporting to be you, access to MyBSN and give any Instruction(s) to BSN, you agree that this Instruction(s) shall be deemed to have been issued by you notwithstanding that such Instruction(s) may have been issued by a third party whether authorised or unauthorised and BSN shall not liable for any loss which may incur.

You agree that the Bank shall be entitled to act on any instructions transmitted after the successful use of your Username and Password to gain access to the Internet Banking Services by you or someone purporting to be you or by any third party whether authorised or unauthorised, and you agree that the Bank shall not be liable for any loss which you and/or any third party may incur by the Bank by doing so.

BSN reserves the right, without having to assign any reasons, to refuse to act on any of your Instruction(s) given to BSN where your Instruction(s) are inconsistent with BSN's policy or any other reasons whosoever. You agree to review regularly the Transaction Record pertaining to any MyBSN transactions and BSN shall not be held liable for any mutilation, interruptions, omission, errors, delay or from its non-receipt or misinterpretation of your instructions.

Should you have any reason to believe that an Instruction has not been accurately or completely received by BSN, you shall inform BSN by telephone immediately or in any other case no later than twenty four (24) hours after transmission of the relevant Instruction(s) by yourself.

Any Instructions to BSN for cancellation, revocation, reversal or amendment or clarification of your earlier Instructions, can only be effected, if your request is received and effected before the earlier Instruction is executed.

 

Availability of Service

MyBSN is intended to provide 24 hours service a day throughout the year. However, you acknowledge that MyBSN does not warrant availability at all times and may not be accessible at certain window of time due to the system maintenance or any other reasons beyond BSN's control.

You agree that BSN have its absolute rights to withdraw any of the existing services or modify the existing services without any prior notice or reason from time to time and BSN shall not be liable for any loss which you may suffer as a result of BSN's action.

 

Account Information

You agree that all of your information provided to MyBSN are true and updated and BSN does not warrant the accuracy of any information pertaining to your Account(s) or transaction reported via MyBSN. You acknowledge that any information pertaining to your Account(s) may not be completely up to date and the account balance or transaction reported through MyBSN shall not for any purpose whatsoever is taken as conclusive of the status of your Account(s). BSN will issue you such statements of account which lists MyBSN transactions performed based on your Instruction as agreed in BSN's Account Terms.

 

Bill Payment

You agree that the list of Payee Corporation(s) offered by MyBSN are subject to change or may be amended by BSN from time to time without prior notice or any reasons thereof. BSN shall not liable for any loss or damage, which you may suffer as a direct or indirect result of BSN's actions.

You agree that BSN only acts as a collection agent for the Payee Corporation and your Bill Payment may be subjected to the procedure, terms and conditions imposed by the Payee Corporation. You acknowledge that BSN's actions of debiting your account and remit the payment to the Payee Corporation are based on your Instruction given to BSN. You hereby agree that BSN shall not responsible for any rejection of payment by the Payee Corporation due to any reason whatsoever.

In the event that your account has been debited for the bill payment but BSN has failed to remit the payments to the Payee Corporation on the due date which is beyond BSN's control, you shall be liable for any losses whatsoever for such failure of payment unless it was due to BSN's gross negligence or willful default. You are responsible to ensure and monitor the punctual payment of your bill and BSN shall not be responsible for any dispute between you and any Payee Corporation.

 

Fund Transfer

Transferring of funds from your Account to your own Account or to your third party Account maintained with BSN shall be effected immediately. BSN from time to time, reserves absolute rights to impose any limitations, terms and conditions for any Fund Transfer services as it deemed fit or in accordance to the requirement of relevant authorities. You agree that BSN shall not liable for any delay or rejects by other bank for transferring of funds via MyBSN to another bank which may subjected to the conditions of the receiving bank.

 

Fees and Charges

You agree and acknowledge that BSN reserve the sole right and discretion to levy a service charges for the same or any services from time to time in respect of the services provided and subject to BSN giving you prior notice of the same. You agree to remain liable for any fees or any charges imposed by BSN, service providers or any third party for connecting to MyBSN. Subject to the Account Terms of your Account(s), you acknowledge that BSN reserves the right to debit your relevant Account(s) for any Government charges, stamp duties or taxes payable as a result of the use of MyBSN services.

 

Disclosure of Customer's Information

You agree that the disclosure of your information made available through Internet, BSN authorised personnel, its vendors, agents and service provider that directly or indirectly provide services or support to BSN which comply and permitted by laws and regulations. You hereby agree to authorise BSN to make use of your account information for all legitimate purpose unless you specifically inform BSN in writing of your refusal to disclose your account information for any specific purpose.

You acknowledge that although BSN is committed to ensure that all information transmitted or received via MyBSN is secure and inaccessible by unauthorised third parties, BSN does not warrant the security of any information transmitted via MyBSN. Accordingly, you agree to accept all risk associated while using our services which information may be accessed by unauthorised third parties and agree not to hold BSN liable for any such unauthorised access or any loss or damage suffered as a result thereof. You agree that neither BSN nor any of its officers shall be liable for any loss or damage suffered as a result of disclosing or revealing of any information concerning your Account(s) with BSN.

You hereby expressly grant BSN authorisation and permission to divulge, reveal and/or otherwise disclose any and all particulars and information relating to you or your account or any transactions or dealings between you and BSN:

  • To provide services relating to your accounts or to offer other facilities, products and services unless you duly inform us otherwise.
  • To any of BSN's subsidiaries, affiliates, business partners and/or any other persons to the extent necessary to complete, verify or restrict a transaction or instruction.
  • To comply with laws, regulations, government agencies and authorities in Malaysia and  elsewhere including court orders and requests.
  • To verify the existence and condition of your accounts for a third party such as a credit bureau or merchant.
  • Where you request or authorise BSN to do so, whether in writing or otherwise.
  • To protect and defend BSN and its property.
  • You hereby authorise BSN to procure any information from any person, organisation,  authority, company, corporate or any other entity as BSN may in good faith deem fit in connection with your account(s) or the banking services and authorises the disclosure by such person of any information required by BSN.

 

Confidentiality

Although BSN is committed to ensure all information transmitted via MyBSN is secure, BSN does not warrant the security of any information submitted by you while using our services. You agree that BSN shall not liable for any unauthorised access or any loss or damage suffered by you.

You undertake to observe all security measures prescribed by BSN concerning your Username, Password or any authentication access generally in respect of the use of MyBSN. You agree to delete any data, information or access through MyBSN Internet Banking Services which is not intended to you and shall immediately notify BSN and in any case not later than twelve (12) hours.

 

Exclusions of Liability

While BSN is committed to ensure that MyBSN complies with all regulatory requirements, you acknowledge that BSN and its Affiliates make no warranties or representations of any kind with respect to the services, whether express or implied, including but not limited to merchantability or fitness for a particular purpose. Neither BSN nor any other parties involved in the creation, production or delivery of our services assume any responsibilities with respect to your use thereof. The information or advice whether oral or written given by BSN, its staff or its Affiliates does not represent a warranty and your acceptance of such information advice is based on your own judgment.

You hereby agree and acknowledge that BSN shall not liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this website (or any third party link to or from BSN's website), reliance on the information contained in the website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.

While BSN has taken all reasonable steps to ensure the accuracy and completeness of the content of the website, BSN exclude any warranties, undertakings or representations to the full extent permitted under applicable law, that the website or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the contents.

 

Proprietary Rights

You acknowledge that all proprietary rights (including without limitation text, graphic, script, image, video and other multimedia work or combination thereof in whatever format) displayed in MyBSN belongs to BSN and/or its related companies and/or its Affiliates shall at all time protected by copyright, trademarks, patents or any other intellectual property rights.

You agree not to reproduce, copy, transmit, publish, modify, distribute, hyperlink, sell or in any way of exploitation of contents without BSN consent or other relevant third party. Any such unauthorised reproduction, copying or modification of any contents in MyBSN website may be in the breach of statutory.

 

International Use

The use of the MyBSN services outside of Malaysia is subject to the Exchange Control Regulations of Bank Negara Malaysia or any fiscal or exchange control requirements operating in the country where the transaction is effected or requested; and the laws and regulations of Malaysia and the country where the transaction is effected or requested.

The maximum amount of a transaction and the purpose for which it is effected may be determined by Bank Negara Malaysia and the laws and regulations of the country in which the transaction is effected or initiated. You hereby agree that you are using MyBSN at your own initiative and are responsible for your compliance with local laws.

 

Indemnity

In addition and without prejudice to any other right or remedy of BSN, whether under this Agreement or otherwise, you hereby agree to indemnify and keep BSN, its directors and employees indemnified from and against any and all claims, losses, liabilities, cost and expenses (including but not limited to any legal fees) arising directly or indirectly or which may arise out of your breach or violation of these Terms and Conditions or any third party rights or your use or purported use of our services or due to the delay and/or failure of such services. This obligation to indemnify BSN shall survive the termination of this service.

 

Waiver

You agree that any failure of BSN, to exercise any rights, power, privileges, remedies or provisions of these Terms and Conditions or BSN's failure or delay to enforce compliance with any of these clauses shall not constitute a waiver by BSN of any such rights, power, privileges, remedies or provisions of these Terms and Conditions.

 

Severability

You agree that if any undertakings and/or part of these Terms and Conditions herein are held to be invalid or unenforceable pursuant to applicable law, then the invalid and unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and that all other provisions of the Terms and Conditions shall continue in full force and effect.

 

Notices

You hereby agree that all notices and other communications which concerns MyBSN may be communicated by any of the following manner:

  • By ordinary post or registered mail or courier services to your last address in BSN's records and such notification shall be deemed received two (2) business days after posting.
  • By electronic mail to your last known e-mail address in BSN's records and such notification shall be deemed received after twenty four (24) hours of sending.
  • By being displayed on BSN's premises or branches and such notification shall be deemed     effective upon such display.
  • By way of advertisement made once in any national newspaper and such notification shall be deemed effective upon appearance of advertisement in any such newspaper.
  • By inserting a notice in BSN's Statement of Account to you and such notification shall be deemed effective two (2) days from posting date.
  • By way of broadcasting a message on MyBSN website and such notification shall be deemed     effective on the date of publication in the website.
  • By notification in any manner as BSN deems fit.

 

Acceptance of Changes to Terms & Conditions

You acknowledge and accept that your use of MyBSN indicates your acceptance of these Terms & Conditions and the Privacy and Security Statement. These are the current Terms & Conditions. They replace any other terms of use for MyBSN published on the website to date. BSN may at any time vary the Terms & Conditions by publishing the varied Terms & Conditions on this website. You accept that by doing this, BSN has provided you with sufficient notice of the variation. BSN reserves any rights not expressly granted in these Terms & Conditions.

 

Dispute and Enquiries

For any disputes, enquiries or complaints or should you require further assistance, please contact the below address. In addition, you are advised to review our Privacy Policy, Security Statement and Client Charter in this website and try to settle the matter amicably.

Customer Service Centre (24 hours)
Tel: 1300 88 1900 or +603-2613 1900 (Overseas)
Fax: 03-2613 1888 (General)
Email: customercare@bsn.com.my

 

Termination of Services

These Terms & Conditions (and the agreement constituted by your use of the information, graphics and materials on MyBSN) and your access to MyBSN may be terminated at any time by BSN, without notice. All restrictions, licenses granted by you and all disclaimers and limitations of liability by BSN will survive termination, however, you will no longer be authorised to access MyBSN website.

BSN shall automatically terminate your right of access to MyBSN Internet Banking Services in the event that:

  • You cease to maintain any Account(s) with BSN which can be accessed via MyBSN.
  • Your access to your Account(s) is suspended or restricted by BSN or any other  party.
  • You have provided BSN with false or incomplete information for your access to or use of MyBSN.
  • You breach any term, condition or provision of this Agreement or laid down by any legal, regulatory or authority or body relevant hereto.
  • You fail to pay any fees or charges when due.

You may terminate our services by giving prior written notice to BSN, which shall be made effective within seven (7) days from the date of BSN's receipt of the notice. You agree that BSN shall not be obliged to effect any of your Instructions received on or after the termination date. You acknowledge that termination will not affect your liability or obligations in respect of Instructions processed by BSN on your behalf.

 

Law and Jurisdiction

The Terms and Conditions shall be governed by and construed in accordance with the Laws of Malaysia. Any disputes or unresolved disputes arising in respect of MyBSN and these Terms and Conditions shall be resolved by the Courts of Law of Malaysia in Kuala Lumpur.

Note: By accessing this website you are deemed to have agreed to the terms and conditions set out above.

 

Thank you for choosing myBSN.