Wednesday, 18 October 2017,   27 Muharram 1439H

Online Feedback Form

 

In BSN, we promise our customers, “A better life within your reach”. To serve you better, we welcome your views and comments that will help us to further improve our services. You may do so by completing the form below and submitting it to us.

Important

For account related inquiries, please log in to MyBSN and send us a secured message through our Secured Inbox. Alternatively, please call our Contact Center at 1300-88-1900 / +603-2613 1900 (Overseas) or fax your letter to +603-2613 1888.

Please DO NOT submit any confidential information relating to your account with BSN (eg. account number or credit card details) through this online feedback form.

Salutation
Full Name
NRIC / Passport No. *
Telephone No. * Example:+603-XXXXXXXX
Email Address *
Category
Product / Service
Subject
Comment
Attachment
Note: In accordance with BSN's privacy policy, all details submitted herein will not be used for any other purpose or shared with any third party other than BSN.
I have read and understood the Bank's Privacy Policy and agree that I may be contacted via email and/ or phone to follow-up on my submission.

Our Customer Care operating hours are from 8.30am to 5.30pm, Monday to Friday (except on Public Holidays).

Please click here for details on Complaint Handling Process.