Sunday, 15 December 2019,   17 Rabiulakhir 1441H

Personal Banking

Home Personal Banking > Cards > Credit Cards > Credit Card Features > Auto Balance Conversion Programme


Auto Balance Conversion Programme

Pay off your outstanding credit card balances in smaller instalments at a lower rate of 13% interest rate/ management fee with Auto Balance Conversion Programme. This programme is aimed to promote prudent financial management and is applicable to selected Cardmembers who meet the eligibility criteria.


» Lower rate at 13% p.a. versus 15% - 18% p.a. credit card interest rate/ management fee.
» Hassle-free conversion - your outstanding statement balances will be converted upon meeting eligibility criteria (annual assessment).
» No processing fee on the conversion.
» No termination fee – flexibility to early settle your instalment plan with no additional fee.
» Flexibility to opt-out from each conversion offer.


» Eligible Cardmembers will be given advance notice prior to being enrolled into the programme.
» Your outstanding credit card balances will be converted into 36 monthly instalments. You must pay the instalment in full every month.
» Balances will be converted at 13% p.a. (effective interest rate/ management fee).
» Minimum convertible amount is RM1,000.
Note: The amount converted will be booked on your existing credit/facility card limit. Each monthly instalment you pay will incrementally restore your available credit /facility limit or in full once the Auto Balance Conversion is fully repaid.

How it works

You will be automatically enrolled to the programme via SMS notification to your registered phone number with BSN.
Upon enrolment for this programme, your credit card outstanding balance will be assessed after payment due date and converted into 36 monthly instalments upon meeting the eligibility criteria every 12 months.
» BSN will auto-enrol eligible Cardmembers.
» Upon enrolment, the outstanding statement balance will be converted into 36 monthly instalments.

Eligibility Criteria

» Nationality: Malaysian.
» Monthly income: Less or equal RM5,000 (this refers to the latest verified income as per BSN's record).
» Payment history: Payment ratio less or equal 10% (previous 12 months' average).
» Payment ratio = Total payment / total statement balance (previous 12 months).
» Your card account is current and not delinquent.
» You will not qualify for future auto balance conversion if your monthly income is above RM5,000.
» You will continue to pay down any outstanding instalment from earlier converted balances.
» Kindly update BSN on any changes to your income level. Please email to:

Opt-out or Cancellation

To opt-out from this conversion programme, you are required to reply via SMS: ABCOUT <space>12 Digit IC No. <space>last 4-digits Card No. to 66300 OR you may contact BSN Contact Centre at 1300 88 1900.
Upon opt-out, we will:
» Not convert your credit card balance to an instalment plan.
» Not charge any penalty fee if cancelled.
» Not charge any penalty fee for early settlement of outstanding balance.
Notes: Upon conversion of your credit card balance, you are allowed to cancel within 30 days from the date of conversion without any termination fee. This cooling off period only applies to 1st time conversion. If you opt to cancel the instalment plan during the 3-year tenure, you will have to pay the outstanding principal in full.
For more information about Auto Balance Conversion Programme, click here.