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Our Milestones

1974-1975 

In its first year of operations since taking over the functions of the former Post Office Savings Bank on 1st December 1974, we directed our effort at restructuring and streamlining our organisation; simplifying procedures in order to provide improved facilities and services to our depositors. Towards this objective, we planned to decentralise the administration and control of activities by setting up our own branch offices in major towns throughout the country. In areas where branch offices are not warranted, post offices and postal vans with savings bank facilities continued to be used to mobilise savings.

Meanwhile, intensive publicity campaigns to promote the savings habit and to encourage thrift among the general public were conducted on a national scale. Regional promotional officers visited schools and business centres to publicise the services we offer and to encourage the people to save with it. 

 

 

1975 

We continued to serve our depositors through 526 post offices, including 135 postal mobile units, acting as our BSN agents. Net deposits with the Bank in 1975 rose by 6.2 per cent or $32.5 million.

 

 

1976

We added three new mobile units to our mobile fleet. These units, together with 538 post offices with savings bank facilities, including 147 postal mobile units, enabled us to provide an increasingly wider network to serve depositors, particularly in the smaller towns and rural areas.

We also increased our number of employees from 334 people to 632 people to improve our services and operations. Accomplices in the number has increased.

In 1976 we drafted a five-year plan to establish BSN branches in Kuala Lumpur (Puduraya).

 

 

20 Ogos 1976

Financial Minister, Tengku Tan Sri Razaleigh Hamzah presented a RM1,000 gift to Penyimpan Ke-3 Juta BSN, En. Shahidan Bin Ajibe, a Polis Hutan trainer from Perlis. Delivery of the prize ceremony took place at our BSN Headquarters in Wisma Pahlawan, Jalan Sultan Sulaiman, Kuala Lumpur.

 

 

1977

We were accepted as a member of The International Savings Banks Institute (ISBI) in Geneva on 7th June 1977. 

Deputy Financial Minister, Senator Rafidah Aziz visited our headquarters on 20th June 1977.

In 1977, BSN released a specially commissioned turtle savings bank in an effort to encourage the concept of smart savings among children.

 

1978 

Premium Savings Certificate Scheme launched. 

 

 

 

1980 

Setting up of the Central Computer System began at our BSN headquarters. 

We were honoured by the Institute of International Savings Banks (International Saving Bank Institute - ISBI) with a Silver ISBI medal for our involvement and initiative in consolidating the people's savings for development, and supporting ISBI projects in the Southeast Asian region.

 


1981 

9 new branches were established. 

 


1982 

BSN hosted the 2nd International Symposium ISBI  on 'Mobilisation of Personal Savings in Developing Countries’. More than 80 participants from 40 countries took part. 

 

1983

 Introduction of the Bank's first Automated Teller Machine (ATM) service at Kuala Lumpur, Petaling Jaya and and
 Ipoh. 

 

 


1984

We launched our first Fixed Deposit Scheme in November 1984. 

 

 


1986

We introduced our first uniforms in blue batik.

 

 

 

1987

GIRO service was launched in the Klang Valley.

 

 

1989

Our number of depositors rose to 7.5 Million; with a total savings of RM2.42 billion.

 

 

1990

The first BSN GIRO Visa Credit Card was launched.

The JUMBO GIRO BSN savings was launched on 10th March 1990 at the National Zoo by the Finance Minister, Datuk Paduka Daim Zainuddin.

On 19th April 1990, Deputy Finance Minister Dato 'Loke Yuen Yow visited our headquarters in Jalan Ampang.

 

 

1991

BSN hosted the 6th ISBI Advisory Committee Meeting and the ISBI Asia Pacific Members meeting from the 14th to 18th January 1991.

 

 

1993

New public issue shares through Arahan Giro Terjamin BSN (Guaranteed GIRO Order) was launched. The signing of this service agreement with MIDF counsultancy and Corporate Services Sdn. Bhd (MIDFCCS) was held on 17th August 17 1993.

 

 

1994 - BSN celebrates 20 years in service 

In celebrating 20 years since our inception, and in line with the Government's aim to expand Islamic Banking, we launched the "Skim Perbankan Tanpa Faedah" (SPTF), which offered Al-Wadiah Savings Scheme, Al-Mudharabah General Investment Scheme and the Al Bai Bithaman Ajil Property Financing Scheme.

As of 8th May 1994, BSN has a 41.08 per cent equity in Bank Buruh ( M ) Bhd (Labour Bank) from Bank Pusat Kerjasama Bhd.

 

 

1995

The Wisma BSN Complex comprising of a tower block together with Podium A and B was officially occupied. 

BSN Capital Berhad ( PBSNB ), a wholly owned subsidiary BSN, was formed in December 1995 .

 

 

1996

BSN’s Training Centre in Bangi, Selangor officially opened with the acceptance of its first batch of trainees in July.

 

1999

BSN’s Chief Executive Officer was appointed as the new president of WSBI. (Formerly known as ISBI)

 

 

 

 

 2001

 In collaboration with Visa International, we launched the BSN Matrix Card.

 

 

2005

BSN Matrix-i was launched. BSN expanded its services by joining MEPS shared ATM Network.

 

 

 

 

2006

Prudential PLC (Prudential) and BSN launched a takaful joint venture, Prudential BSN Takaful Berhad (PBTB).

 

 

2007

We implemented the MEPS System – Interbank Giro (IBG).

Our new logo was launched on 29 September 2007.

Two months later, BSN’s new uniform was launched to reflect the new logo. The concept of the new uniform aims to evoke a contemporary appeal while retaining key traditional elements such as batik and bunga raya designs.

 

 

2008

We introduced Internet Banking (BSN:SMS).

On 29 January 2008, we entered an agreement with Western Union Company to offer international money transfer services through BSN branches.

 

 

2010

We launched the e-Spick cheque clearing system and introduced the myBSN Alternative Banking Channel (Internet Banking Services).

 

 

2011

Launch of BSN Wealth Management product and services.

 

 

 

2012

In line with the initiative aimed at gathering capital as outlined in Bank Negara’s Financial Sector Plan 2011-2020, we launched the Ejen Bank Berdaftar BSN (EBB) service. Through EBB, over 95% of the 837 districts throughout the country have gained access to the bank.   

Our BSN’s Matrix Debit Card won the Brand Laureate – SMEs Best Brands Award ’12 for the category  “The Most Preferred Brand in Payment Solutions – Debit Card”.

 

 

 

2013

We launched the BSN Visa payWave Debit Card – the first of its kind in Malaysia.

We won the Contact Centre Industry Award 2013 - Best In-house Outbound Contact Centre in for BSN’s Customer Service Call Centre.

 

 

2014

BSN won the Best GreenTech Practice Award for Ejen Bank Berdaftar BSN.

We were listed in Malaysia Book.of Records – Largest Network of Banking Agents.

BSN, in partnership with Prudential Financial Inc. (PFI) launched Gibraltar BSN Life formerly known as Uni Asia Life Assurance Berhad (UAL).

We collaborated with Yayasan Guru Malaysia Berhad to launch the 1 TeachersCard Mastercard credit card. It was the only product of its kind in Malaysia; a credit card that offered exclusively to the teaching community and Ministry of Education staff.

BSN won 5 awards at the 2014 Marketing Excellence Awards (MEA 2014) for the “You Against Debt” campaign; promoting BSN’s paywave Visa Debit Card.

Awards:

  1. Gold Award for Excellence in Content Marketing
  2. Gold Award for Excellence in Marketing Communications
  3. Silver Award for Excellence in Brand Strategy
  4. Silver Award for Excellence in Launch Marketing
  5. Bronze Award for Excellence in Marketing Innovation
  6. Silver Award at the Malaysian Effie Awards 2014

BSN celebrated its 40 years of success in providing banking services to all Malaysians since its establishment in 1974. 

 

 

2015

BSN brought in Malaysia’s first Virtual Teller Machine to enable easier banking access round the clock.

BSN rebrands ourselves as the bank that leaves no Malaysian behind and launches a whole new contemporary look to complement its suite of products and services that caters to modern needs.