Monday, 28 September 2020,   09 Safar 1442H
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Client Charter

BSN is totally committed to providing you the high quality service and products that every Malaysian deserves. Our charter decrees that: 

» Customers are our main priority.
» The services that we provide would satisfy our customers and continuously instill confidence in our bank.
» The delivery of Products / Services which are consistent and of high quality.
» The information that we deliver are clear and sufficient.
» A safe and comfortable banking environment.