Sunday, 18 November 2018,   08 Rabiulawal 1440H

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From 1 July 2017 onwards, all credit and debit card payments at a Point-Of-Sale (POS) terminals in Malaysia will be approved using a 6-digit PIN, signature will no longer be accepted. To ensure a smooth transition from your old card to your new card and switching from signature to PIN verification, please read the contents below.

 BSN Credit Card   |    BSN Debit Cards   |    Card Usage at Petrol Stations & Overseas
 
 
BSN Credit Card
 
Once you receive your new PIN & PAY Credit Card, please activate your card and set your 6-Digit PIN via the steps below:
 

 

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Important notes:

   
» TAC shall be sent to your registered mobile number. If you did not receive your TAC, kindly call the number at the back of your card.
»

Principal Cardmember can set PIN for Supplementary Cardmembers via myBSN Internet Banking.

   
 
 
HOW TO REGISTER FOR myBSN USING CREDIT CARD
 

If you have not registered for myBSN Internet Banking, just follow the simple steps below:

 
1. Log on to myBSN and click “First Time Registration”.
2. Read and accept Terms and Conditions.
3. Enter Credit Card/-i Number, CVV2 number and Card Expiry Date.
4. Enter New IC Number or Old IC Number or Passport Number.
5. Enter new Username and Password and Request TAC (Transaction Authorisation Code)
6. Enter the TAC that you received via your registered mobile number and select security image.
7. Click “ Login” and follow the onscreen instructions.
 
You are now ready to set your Credit Card PIN and enjoy the convenience of myBSN Internet Banking services.
 

 

BSN Debit Card
 

You are advised to replace your old Debit Card immediately with the new PIN & PAY debit card at any BSN branch to avoid any disruption to the usage of your Card. Card replacement is FREE for the first time. Your new Debit Card is PIN enabled, comes with a contactless feature and carries the MyDebit logo.

Please bring along your existing Debit Card and NRIC / Authority Card (for Army or Police personnel)/ Passport (for non-citizens). Your new card will be issued instantly. Your will also be able to select your preferred PIN using the PIN Pad device at our branches. The preferred PIN selected will be your permanent PIN.
 
Online Purchase
Activate your “Online Purchase” function to secure your online transactions. Effective 1 June 2015, BSN has deactivated your Debit Card “Online Purchase” function to secure your card from fraudulent transactions. Cardmembers, who intend to shop online at websites deemed to be non-secured sites, will not be able to do so unless the function has been activated.
 
Cardmembers can ACTIVATE the “Online Purchase” function via the following channels:
   
» BSN ATM
» BSN branches
» Login to myBSN
» BSN Customer Service Centre at 1300-88-1900 or +603 2013 1900 (Outside Malaysia).
 
For more information, please read our FAQ.
 
Overseas Transaction
Activate your BSN Visa Debit Card before leaving abroad. Effective 1 June 2015, BSN has deactivated your Debit Card “Overseas Transaction” function to secure your card from fraudulent transaction.
 
Cardmembers can ACTIVATE the “Overseas Transaction” function via the following channels:
   
» BSN ATM
» BSN branches
» Login to myBSN
» BSN Customer Service Centre at 1300-88-1900 or +603 2013 1900 (Outside Malaysia).
 
For more information, please read our FAQ.
 
Daily Purchase Limit
Your BSN Visa Debit Card comes with a default daily purchase limit of RM1,000 for adults accounts and RM500 for teen accounts. You may change the purchase limit to an amount between RM1 to RM10,000 via the following channels:
 
» BSN ATMs
» BSN Branches
» myBSN
 

 

Using your PIN enabled card at Petrol Stations
 
You will need to enter your 6-digit PIN when making payment using your card to pump petrol at outdoor self-service kiosk or terminals. If you do not know your PIN, or if you do not have a PIN enabled card, you will not be able to use your card at a self-service kiosk or terminal that supports PIN.
 

Note: A pre-authorisation amount of RM200 will be debited from your account when you pay for your petrol at self-service pumps. The amount will then be reversed and the actual amount will be charged once the bank receives the actual settlement within 3 days. You are advised to pay at the cashier indoor to avoid the pre-authorisation holding.

 
 
Card Usage Overseas
 

Please ensure you have a PIN for your card before leaving Malaysia. For countries that have not yet migrated to PIN, you may still sign for verification to use your card for payment.

Although the standard for payment card PINs in Malaysia is 6 digits, the standard in some overseas markets is a 4 digit PIN. When travelling overseas, you may encounter a problem using if the terminal restricts PIN entry to 4 digits.

In this situation, you have two choices:

Firstly, request the retailer to bypass the PIN entry and complete they payment by signature.
If this is not possible, or the retailer refuses to allow signature, then you must opt for a different payment method.