Wednesday, 18 September 2019,   17 Muharram 1441H

HOW TO ACTIVATE YOUR CREDIT CARD AND SET YOUR 6-DIGIT PIN

From 1 July 2017 onwards, all credit and debit card payments at Point-Of-Sale (POS) terminals in Malaysia will be approved using a 6-digit PIN. You are required to activate your credit card and set PIN for your new card immediately before usage.

 
 
BSN Credit Card
Simply follow the steps in your Card Mailer or refer to the instructions below to get started.
 

 
 

Important Notes:

i. For new Cardmembers, your credit card will be automatically activated once your PIN has been successfully created.
ii. For existing Cardmembers who have already created a PIN, you just need to activate your Card.
iii. For Supplementary Cardmember, please request the Principal Cardmember to preset the PIN on your behalf using the same method as above.
iv. Please have your PIN ready before travelling overseas.
v. No PIN is required for contactless transactions less than RM250.
   
Check out our latest campaigns, offers and deals here.
 
 
BSN DEBIT CARD

You are advised to replace your old Debit Card immediately with the new PIN & PAY debit card at any BSN branch to avoid any disruption to the usage of your Card. Card replacement is FREE for the first time. Your new Debit Card is PIN enabled, comes with a contactless feature and carries the MyDebit logo.

 
Please bring along your existing Debit Card and NRIC / Authority Card (for Army or Police personnel)/ Passport (for non-citizens). Your new card will be issued instantly. Your will also be able to select your preferred PIN using the PIN Pad device at our branches. The preferred PIN selected will be your permanent PIN.
 
 
Online Purchase
Activate your "Online Purchase" function to secure your online transactions. Effective 1 June 2015, BSN has deactivated your Debit Card "Online Purchase" function to secure your card from fraudulent transactions. Cardmembers who intend to shop online at websites deemed to be non-secured sites, will not be able to do so unless the function has been activated.

 

Debit Cardmembers can ACTIVATE the "Online Purchase" function via the following channels:

» BSN ATM
» BSN branches
» myBSN Internet Banking
» BSN Customer Service Centre at 1300-88-1900 or +603 2013 1900 (Outside Malaysia).
 
For more information, please read our FAQ.

 

Overseas Transaction
Activate your BSN Debit Card before leaving abroad. Effective 1 June 2015, BSN has deactivated your Debit Card "Overseas Transaction" function to secure your card from fraudulent transaction.
 
Cardmembers can ACTIVATE the "Overseas Transaction" function via the following channels:
   
» BSN ATM
» BSN branches
» myBSN Internet Banking
» BSN Customer Service Centre at 1300-88-1900 or +603 2013 1900 (Outside Malaysia).
 
For more information, please read our FAQ.
 
 
Daily Purchase Limit
The daily default purchase limit for BSN Visa Debit Cards is as follows:
 
Account Type Daily Default Purchase Limit Maximum Daily Purchase Limit
Junior Account RM1,000 RM10,000
Adult Account RM3,000
Cardmembers may customize their purchase limit (minimum: RM1, maximum: RM10,000) via the following channels:
   
» myBSN Internet Banking
» BSN ATM's
» BSN Branch Counter
   
 
Other Information
 
Using your PIN enabled card at Petrol Stations
You will need to enter your 6-digit PIN when making payment using your card to pump petrol at outdoor self-service kiosk or terminals. If you do not know your PIN, you will not be able to use your card.
 
Note: A pre-authorisation amount of RM200 will be debited from your account when you pay for your petrol at self-service pumps. The amount will then be reversed and the actual amount will be charged once the bank receives the actual settlement within 3 days. You are advised to pay at the cashier indoor to avoid the pre-authorisation holding.
   
   
Card Usage Overseas
Please ensure you have a PIN for your card before leaving Malaysia. For countries that have not yet migrated to PIN, you may still sign for verification to use your card for payment. Although the standard for payment card PINs in Malaysia is 6 digits, the standard in some overseas markets is a 4 digit PIN. When travelling overseas, you may encounter a problem using if the terminal restricts PIN entry to 4 digits. In this situation, you have two choices:
   
Firstly, request the retailer to bypass the PIN entry and complete they payment by signature.
If this is not possible, or the retailer refuses to allow signature, then you must opt for a different payment method.